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Account Support Representative CSR Freight Forwarding Import Export

Company: Century Distribution Systems, Inc.
Location: Richmond
Posted on: October 15, 2018

Job Description:

Account Support Representative Company Profile: Century Distribution Systems, Inc., a wholly owned subsidiary of Kawasaki Kisen Kaisha ("K" Line), is a global logistics provider focused on providing customized international supply chain solutions through quality service and innovative systems. Century currently has a job opening for an Account Support Representative in the Richmond, VA Office. Job Description: Candidate must be able to communicate and liaise between foreign offices and customers; identify the needs of the customer; find solutions to the customer s requirements and assist the customer when needed with operational issues. Create, update and maintain Standard Operating Procedures (SOP) and/or User Guides for assigned customers. Manage special projects as required. Work on a small team responsible for the overall health of customers. Candidate should be able to prioritize tasks and handle unique customer situations. Candidate must be a self-motivated and well organized with strong attention to detail. Candidate should possess good oral, written communication skills and interpersonal skills. Strong time management and problem solving skills. Direct communication with customers (phone/email) necessary. Minimum Requirements: Bachelor s Degree preferred but not required. Experience in a customer service role required. Proficiency in MS applications (Word, Excel and Outlook). General knowledge of freight forwarding / shipping terms preferred but not required. Excellent opportunity for growth and advancement. Comprehensive benefit package available. Apply Online Below

Keywords: Century Distribution Systems, Inc., Richmond , Account Support Representative CSR Freight Forwarding Import Export, Professions , Richmond, Virginia

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