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Help Desk Analyst

Company: Vector Consulting, Inc
Location: Richmond
Posted on: January 14, 2019

Job Description:

Our Government client is looking for an experienced Help Desk Analyst on a renewable 6 month contract in Richmond, VA.Position - Help Desk AnalystNeed a skilled Desktop / Technical Support Technician to support the Department (including desktops, laptops, and printers) to assist IT Management with integration, management, and support of the Information Technology program. Will independently provide IT administration and technical support for agency specific software and hardware systems. This position requires the following skills:Required / Desired Skills

  • 3 years Hands on experience with setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.) Required
  • 3 years' Experience with supporting and installing Windows Operating System, Microsoft Office suite, Internet Browsers, Anti-Virus and another computer software Required
  • 3 years Hands on experience with setup, configuration, and troubleshooting of Android, Apple, and Blackberry devices Required
  • 3 years' Experience supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.) Required
  • 3 years of Knowledge and experience with custom application and database installation, administration, and training Desired
  • 3 years of experience and Possesses professional and courteous attitude with customers, team members, and vendors; and has the ability to communicate clearly and effectively Required
  • 3 years of experience and Possesses excellent customer service skills and is teamwork oriented Required
  • 3 years of experience and Possesses excellent problem-solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner Required
  • 3 years of experience and Possesses good organization and time management skills Required
  • 3 years of experience and Possesses the ability to create documentation on technical issues and solutions that are easy to understand Required
  • 3 years of experience and Ability to lift up to 50 lbs. and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing RequiredAbout Vector:Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY - provided by Dice Help Desk Support

    Keywords: Vector Consulting, Inc, Richmond , Help Desk Analyst, Professions , Richmond, Virginia

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