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Senior Kronos Analyst

Company: carmax
Location: Richmond
Posted on: June 15, 2019

Job Description:

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be!ABOUT THIS JOB: The Senior Kronos Analyst is responsible for the performance and reliability of the Kronos Workforce Central System, In-touch terminals and Workforce Integration Management(WIM) interface files, as well as other new components. The responsibilities of this role will encompass all lifecycle phases including implementation, planning for upgrades and new modules, configuration setup and testing, security management, and deployment. The person in this role will provide daily operational support and training for users. Key areas of focus include:

  • Maintaining positive relationships with business area subject matter experts through exceptional teamwork and communication.
  • Providing sound solutions to complex business problems surrounding CarMax's Kronos implementation.
  • Leading and participating in the design, configuration and testing of projects related to Kronos.
  • Monitoring and managing data extracts and other integrations from Kronos to other environments through batch processing or real-time APIs. Developing WIM interfaces is a nice-to-have, but not required. ESSENTIAL RESPONSIBILITIES:
    • Be a subject matter expert for CarMax's Kronos implementation, responsible for the design and configuration of Kronos as well as troubleshooting and effective communication to internal/external customers and vendors.
    • Responsible for recommending and implementing solutions to business customer concerns by leveraging experience and knowledge of Kronos administration.
    • Be a key resource for the organization as it relates to the administration of Kronos.
    • Provide production support of CarMax's Kronos implementation.
    • Assist in the development and creation of training and communication tools related to the use of CarMax's Kronos implementation. Some of these tools include but may not be limited to store communications, job aides, knowledge base articles and presentations that support the continued education efforts in our stores. QUALIFICATIONS AND REQUIREMENTS:
      • Lead effectively and drive for results in challenging conditions
      • Build and maintain strong relationships throughout the organization, and collaborate with other departments and teams
      • Determine customer-specific needs and put forth actions to meet those needs
      • Prioritize to achieve long-term and short-term results
      • Develop, execute and adjust a plan with high degree of independence
      • Develop and initiate process improvements
      • Understand latest industry trends and their potential impact for CarMax
      • Developing and configuring Labor Standards, Forecast Limits and Forecast Maps for Advanced Scheduling
      • Configure and manage Attendance Profile and Attendance Policies
      • Kronos Security
      • Configuring and managing pay rules and work rules
      • Developing and configuring WIM interfaces
      • Developing, managing and troubleshooting SQL
      • Bachelor's degree, preferred or equivalent work experience
      • 4 + years of relevant experience in the administration of enterprise wide Kronos preferred
      • Excellent analytical, problem solving skills
      • Computer skills: Proficiency in SQL query language required
      • Experience with configuring Kronos on-premises and cloud
      • Communicate in a clear and open manner through verbal, written, and non-verbal methods, to all levels of the organization
      • Summarize or present complex and/or technical information into easy-to-understand pieces
      • Identify and analyze problems and subsequently generates and evaluates alternative solutions to make recommendations to the business
      • Create, read, and comprehend basic business reports and analyses About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For--. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application . If you have technical problems when submitting your application, please contact us by phone ext. 3888 or email .

Keywords: carmax, Richmond , Senior Kronos Analyst, Professions , Richmond, Virginia

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