Inside Sales Representative

Company: L&W Supply
Location: Richmond
Posted on: September 14, 2020

Job Description:

L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.

As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:

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• Assisting customers in developing L&W solutions to meet their needs
• Discussing features and benefits of products and services
• Establishing rapport with new customers and nurturing relationships with long term customers
• Soliciting feedback from customers on products and services
• Coordinating delivery requests to ensure efficiency and customer satisfaction
• Assisting in the development of branch sales plan and strategy
• Assisting in the design and execution of merchandising strategy
• Determining customers' needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Arranging with the warehouse for customer product pickup
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise
  
  
  Specific qualifications include:
  
  
  
  
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  • 1-2 years' experience with interior building products is preferred
  • Excellent communication and interpersonal skills
  • Solid time management and prioritization skills
  • Basic computer skills
  • Positive attitude and team player
  • Detail and service oriented
    
    
    Benefits may include:
    
    
    
    
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    • Health, dental, and vision coverage
    • Life insurance
    • 401(k) with company match
    • Flex spending
    • Paid time off
    • Paid holidays
      
      Equal Opportunity Employer / Drug Free Workplace

Keywords: L&W Supply, Richmond , Inside Sales Representative, Sales , Richmond, Virginia