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Inside Sales Representative

Company: L&W Supply
Location: Richmond
Posted on: September 14, 2020

Job Description:

L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.

As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:


  • Assisting customers in developing L&W solutions to meet their needs
  • Discussing features and benefits of products and services
  • Establishing rapport with new customers and nurturing relationships with long term customers
  • Soliciting feedback from customers on products and services
  • Coordinating delivery requests to ensure efficiency and customer satisfaction
  • Assisting in the development of branch sales plan and strategy
  • Assisting in the design and execution of merchandising strategy
  • Determining customers' needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
  • Answering incoming phone calls and emails to assist customers in a timely manner
  • Accepting payment and applying it to the appropriate customer account
  • Arranging with the warehouse for customer product pickup
  • Reordering products to keep the store and warehouse shelves well stocked
  • Addressing and resolving service concerns, should they arise


    Specific qualifications include:




    • 1-2 years' experience with interior building products is preferred
    • Excellent communication and interpersonal skills
    • Solid time management and prioritization skills
    • Basic computer skills
    • Positive attitude and team player
    • Detail and service oriented


      Benefits may include:




      • Health, dental, and vision coverage
      • Life insurance
      • 401(k) with company match
      • Flex spending
      • Paid time off
      • Paid holidays

        Equal Opportunity Employer / Drug Free Workplace

Keywords: L&W Supply, Richmond , Inside Sales Representative, Sales , Richmond, Virginia

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