Customer Service Representative
Company: Teleperformance
Location: Manquin
Posted on: April 9, 2021
|
|
Job Description:
Overview:
Why You'll Choose UsTeleperformance is a strategic partner to the
world's leading companies, bringing solutions and enhancing
customer experience during each interaction. We are the largest
interaction expert team in the market: multicultural, highly
skilled, and deeply knowledgeable, with a wide range of integrated
omnichannel solutions, technology, and the highest security
standards. For us, each interaction needs to be treated as
unique.Benefits of working with TP include
Responsibilities:-- Handle and carefully respond to all military
(including family) customer inquiries-- Provide excellent customer
service through active listening-- Work with confidential customer
information and treat it sensitively-- Aim to resolve issues on the
first call by being proactive, patient, empathetic, and
understanding-- Appropriately communicate with customers,
exercising retention efforts if needed-- Identify customers who are
comparison-shopping and inquiring about contract terms, assisting
the customer with the correct price plan-- Compassionately handle
sensitive situations surrounding insurance needs and education
Qualifications:
Qualifications:-- Must be 18 years of age or older-- Must have
P&C license-- Strong written and verbal communication skills
and an ability to work with people from diverse backgrounds--
Ability to multi-task, good organizational and time management
skills.-- 6 months of Customer Service experience preferred--
Ability to consistently meet schedule
requirementsEducation/Experience:-- High school diploma or GED
required-- Previous experience in a customer service position is a
plus-- Any customer skill, quality or training certification is a
plusCommunication and Numeric Skills:-- Ability to read, analyze,
and interpret verbal and written instructions.-- Ability to write
business correspondence.-- Ability to effectively present
information and respond to questions from customers-- Ability to
speak effectively with individuals identified in Work
Relationships.-- Ability to define problems, collect data,
establish facts, and draw valid conclusions.-- Ability to apply
sound judgment and decision-making skills in dealing with a variety
of routine and non-routine issues, often with limited
standardization.-- Ability to add, subtract, multiply, and divide
all units of measure using whole numbers, common fractions, and
decimals.Computer Skills:-- Knowledge of email systems such as
Microsoft Outlook sufficient to communicate with both internal and
external contacts.-- Knowledge of Word and/or Excel sufficient to
enter data, copy or cut and paste data and print results as
required.-- Ability to manage multiple web or software based
programs simultaneously.Being One of Our PeopleIt is our mission to
always provide an environment for our employees that promotes
happiness from the inside out. When you work with us, you are
valued and inspired to learn, to teach, and to grow. We want you to
come to work motivated to and proud to be on our team. That's why
we continually invest in creating outstanding work experiences and
endless development opportunities. We want you to be and feel at
your best, always.Teleperformance is an Equal Opportunity
Employer
Keywords: Teleperformance, Richmond , Customer Service Representative, Sales , Manquin, Virginia
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Sales JobsAftermarket Sales Associate Description: Ourisman Honda of Tysons Corner is looking for an--Aftermarket Sales associate.--This is a great opportunity for someone who likes to communicate with people and help them customize their vehicles. br (more...) Company: Honda Of Tysons Corner Location: Vienna Posted on: 04/15/2021 Entry Level-Sales Description: We're More Than InsuranceAt Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...) Company: Mutual of Omaha Location: Takoma Park Posted on: 04/15/2021 Licensed Medicare Insurance Agent - Daily Direct Deposit Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Mc Lean Posted on: 04/15/2021 Licensed Medicare Insurance Agent - Massive Marketing Spend to Generate Leads for You Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Gaithersburg Posted on: 04/15/2021 Retail Sales Associate Description: DescriptionStaples is focused on our customer and our community. As a Retail Sales Associate, you'll provide exceptional customer service and have our customer's needs in mind while helping them find (more...) Company: Staples Location: Waldorf Posted on: 04/15/2021 Customer Service/Sales Description: Customer Service/Sales 393587549 West Mclean, Virginia, US, 22103 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs (more...) Company: The Home Depot Location: West Mclean Posted on: 04/15/2021 Mac Tools Route Sales / Outside Sales Distributor - Full Training Description: Job title: Mac Tools Route Sales / Outside Sales Distributor - Full Training br br Job description: br br Build a Great Career and a Quality Life with Mac Tools. br br Feel the freedom and (more...) Company: Mac Tools Location: Waldorf Posted on: 04/15/2021 Registered Financial Services Representative Description: Job Description:Fidelity Investments Racial Equity Diversity Pledge Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe (more...) Company: Fidelity Investments Location: Waldorf Posted on: 04/15/2021 Customer Service Rep(04344) - 2029 K Street NW Description: It's more fun with us No one likes being bored at work, which is why a Domino's job is all about having fun That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas (more...) Company: Domino's Pizza Location: Washington Posted on: 04/15/2021 Customer Service/Sales Description: Job Description Position Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates (more...) Company: The Home Depot Location: Chevy Chase Posted on: 04/15/2021 |