Customer Service Representative (WFH) - Work From Home

Company: AppleOne
Location: Richmond
Posted on: November 22, 2021

Job Description:

You?re highly valued as our customer?s primary point of contact, and you care about helping others. The customer experience is at the forefront of all you do, exceeding expectations at every turn. You?re a listener, problem solver and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution.Why You Should Consider This Role:You love helping and connecting with people.You?re a problem solver who likes to think on your feet and enjoys a challenge.You thrive in a fast-paced, changing environment.You believe the details are important and actively listen for them.You go above and beyond because you want to, not because you have to.The Ideal Candidate Will HaveStrong attention to detailGreat conversation skills and ability to WOW customers on every callExcellent verbal, written and listening skillsRelentless drive to own the customer?s problem and resolve itAbility to adapt well to changeAbility to work well in a fast-paced environmentAbility to think outside of the box to resolve problemsAbility to multi task using technology, including call handling and call documentationMinimum high school diploma or GED, and 1 year of work experience requiredCollege degree with 0-1 year of work experience, preferredImmediate need for a customer service representative seeking to work from home,The client is seeking a highly professional individual with a very motivated and positive attitude, one that is a self-starter and has a natural ability to multi-task. You will be responsible for customer support and research. Apply for this great position as a customer service representative today! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.0-1 years

Keywords: AppleOne, Richmond , Customer Service Representative (WFH) - Work From Home, Sales , Richmond, Virginia