Customer Service Representative

Company: SwimRVA
Location: Richmond
Posted on: May 16, 2022

Job Description:

Job DescriptionSwimRVA is looking for an energetic and enthusiastic individual to join our team as a Relationship Coach! The SwimRVA Relationship team strives to provide amazing first impressions and build relationships with those we serve to ensure a great overall experience. The right candidate is customer service oriented, organized, efficient, and positive. SwimRVA Relationship Coaches are reliable and consistent due to their strong work ethic. As a Relationship Coach you will serve in a vital role in the organization as you are the first and last person that interacts with those we serve.The mission of SwimRVA is to elevate swimming in the Richmond region making water safety and aquatic fitness more accessible to all. SwimRVA believes our strength and impact is driven by our people. We invest in the growth and development of our team members in order to grow our impact.The SwimRVA North Relationship Coach job duties:

• Provide exceptional customer experience
• Customer Service oriented with a passion to serve, creatively problem solve and build strong relationships
• Phone sales and customer service
• Greet and check-in participants
• Create customer engagement strategies
• Customer stewardship administration to include mailings, spreadsheet management and packetsQualifications
  • A positive attitude and work ethic
  • Customer service oriented, organized, efficient, and positive
  • Ability to communicate effectively both written and verbal
  • Ability to multitask
  • Ability to assist in setup & load outs of various events
  • Able to lift and carry weights up to 50 poundsSalary/Benefits:
    • Part-time
    • Starting at $13.00/hour
    • Multiple locations- North Chesterfield, Church Hill, North Henrico
    • Flexible scheduling is available
    • Free-employee facility membership to multiple locations
    • 25% off program fees for your family
    • Free SwimRVA Hammerheads (adult swimming) membership
    • Employee Assistance Program
    • Paid on the job training
    • Advancement opportunities with a dynamic, committed, and growing organization
    • SwimRVA Swim School instructor training through American Swim Coaches Association
    • American Red Cross First aid/CPR/ AED and Oxygen certification

Keywords: SwimRVA, Richmond , Customer Service Representative, Sales , Richmond, Virginia