Insurance Client Service Agent - Surety

Company: Truist
Location: Richmond
Posted on: June 25, 2022

Job Description:

Req ID: R0052074

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email toAccessibilityor call 877-891-2510 (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

To support the Bond Department by providing timely, accurate service to existing and prospective clients; to be familiar with underwriting guidelines and surety company policies; to maintain a rapport with clients and underwriters.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.Receive phone calls, emails and walk in clients Receive and process bond requests Execute bid, performance and payment bonds Process billing and invoicing of accounts Execute client prequalification requests Address all customer service requests in a timely manner Maintain accurate client underwriting files Contact clients for collection of premiums as necessary Assist with seminar/event planning activities as needed

Required Skills and Competencies

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Receive phone calls, emails and walk in clients

2. Receive and process bond requests

3. Execute bid, performance and payment bonds

4. Process billing and invoicing of accounts

5. Execute client prequalification requests

6. Address all customer service requests in a timely manner

7. Maintain accurate client underwriting files

8. Contact clients for collection of premiums as necessary

9 Assist with seminar/event planning activities as needed

Required Skills or Competencies

Grade assignment based primarily on the individual's level of experience and production capacity to service a large client portfolio State issued property & casualty license will be required within 90 days of hire date Superb interpersonal skills Ability to excel in a fast paced environment Knowledge, or ability to quickly learn, various computer programs

Desired Skills and Competencies

Experience in the surety industry Experience in developing and maintaining client relationships

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

- 2017 SunTrust Banks, Inc. All rights reserved.

SunTrust is federally registered service marks of SunTrust Banks, Inc.

Keywords: Truist, Richmond , Insurance Client Service Agent - Surety, Sales , Richmond, Virginia