Guest Service Agent
Company: Drury Plaza Hotel Richmond
Location: Glen Allen
Posted on: March 19, 2023
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Job Description:
Pay starting at $13.35!Property Location:11049 West Broad Street
- Glen Allen, Virginia 23060-5937 YOU BELONG AT DRURY HOTELS.
Getting a job is just the beginning. Finding a place where you
belong is what truly matters. Who you are and what you do makes a
difference at Drury Hotels. There''s a place for you here today and
tomorrow. WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our
guests deserve more, so do you deserve more. Be valued for what you
do and who you are ... and well compensated for all you accomplish.
- Incentives - Quarterly bonuses up to $1600/year (we succeed
together!) based on hotel results - Work-life-balance - Flexible
scheduling, paid time off, hotel discounts and free room nights -
Career growth - Mentorship, cross-training, development plans,
management training, and more-over 200 internal promotions this
year - Health and well-being - Medical, dental, vision,
prescription, life, disability and Team Member Assistance Program -
Retirement - Company-matched 401(k) - Award-winning - Ranked among
Forbes'' Best Midsize Employers (2022) and highest in Guest
Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 17
years in a row (that''s a record!)What you will do:Serve as the
happy, helpful face of our hotel to guests entering and departing
our front door.Ensure exceptional, positive experiences for our
diverse team members and guests. -Assist guests in a friendly,
efficient, courteous, and professional manner. -Perform front desk
related functions, which include checking guests in and out,
promoting company programs, maintaining guest records, cash
handling, monitoring guest satisfaction, and problem resolution.
-Assist with breakfast and 5:30 p.m. Kickback service, which may
include food preparation, set up, guest service (host or
bartender), and clean-up. -Present and maintain a high standard of
integrity, service, and hospitality to promote the Drury culture to
customers and co-workers. - Ensure an exceptional guest experience
by providing courteous, friendly, guest service with a +1 Service
attitude. What we expect of you:With your can-do spirit and unique
personality, you will shine at Drury Hotels. We seek friendly,
highly organized communicators and multitaskers with these
qualifications. -Warm and friendly manner in relating to and
interacting with the public -Demonstrated attention to detail while
handling multiple tasks simultaneously -Familiarity with handling
money, making change, and using office machines in day-to-day
activities -Ability to speak and receive direction (written and
verbal direction) in English -Willingness and ability to work alone
as scheduledRise. Shine. Work Happy. Apply Now.
Keywords: Drury Plaza Hotel Richmond, Richmond , Guest Service Agent, Sales , Glen Allen, Virginia
Click
here to apply!
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