Patient Services Representative
Company: Bon Secours Mercy Health
Location: Mechanicsville
Posted on: May 27, 2023
|
|
Job Description:
**Thank you for considering a career at** **Bon Secours!**
**Bon Secours**
As a faith-based and patient-focused organization, Bon Secours
exists to enhance the health and well-being of all people in mind,
body and spirit through exceptional patient care. Success in this
goal requires a culture of compassion, collaboration, excellence
and respect. Bon Secours seeks people that are committed to our
values of compassion, human dignity, integrity, service and
stewardship to create an environment where associates want to work
and help communities thrive.
**Patient Services Representative - PSR - Neurology Clinic at MRMC
- Richmond Specialty Care - Richmond**
**Job Summary:**
The Patient Services Representative will serve as the main point of
contact for all patients and the community. This position will
receive and process patient referral, patient registration,
verifying demographics, obtaining insurance cards and
identification, and updating medical records accurately and
efficiently. In addition, the Patient Services Representative
responsibilities will include scheduling appointments, transcribing
orders, explaining financial options to patients, and updating
medical records accurately and efficiently.
**Essential Functions:**
+ Provides strong communication and excellent customer service
skills by greeting patients and the community in a respectful
manner
+ Process admission paperwork and basic insurance verification,
ensuring accurate patient identity for hospital billing systems
+ Ability to answer internal and external calls in a friendly and
helpful manner
+ Must possess the ability to troubleshoot and resolve problems
promptly
+ Ensures patient flow is maintained and informs Supervisor of any
department and patient issues immediately
+ Coordinates and prioritizes bed placement needs to ensure prompt
and appropriate placement of patients
+ Other duties as assigned
**Education:**
+ High School Degree or GED
**Experience:**
+ Prior experience in the healthcare field or a related area is
preferred but not required
+ Knowledge of medical terminology preferred but not required
+ Knowledge in Microsoft Office, Cadence, and Connect care
preferred but not required
**Skills & Abilities:**
+ Possesses problem-solving skills, basic computer skills, 40 WPM
typing skills with excellent communication and interpersonal
skills
+ Engage with staff and patients in a professional manner
+ Basic math skills
Bon Secours is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
+ Comprehensive, affordable medical, dental and vision plans
+ Prescription drug coverage
+ Flexible spending accounts
+ Life insurance w/AD&D
+ Employer contributions to retirement savings plan when
eligible
+ Paid time off
+ Educational Assistance
+ And much more
*Benefits offerings vary according to employment status
**S** **cheduled Weekly Hours:**
40
**Work Shift:**
Days (United States of America)
**Department:**
NU-Neurology Clinic at MRMC - Richmond Specialty Care
_All applicants will receive consideration for employment without
regard to race, color, national origin, religion, sex, sexual
orientation, gender identity, age, genetic information, or
protected veteran status, and will not be discriminated against on
the basis of disability. If you'd like to view a copy of the
affirmative action plan or policy statement for_ Mercy Health -
Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg,
Virginia; and Emporia, Virginia, _which are Affirmative Action and
Equal Opportunity Employers, please email_ _recruitment@mercy.com._
_If you are an individual with a disability and would like to
request a reasonable accommodation as part of the employment
selection process, please contact The Talent Acquisition Team at_
_recruitment@mercy.com_ _._
Bon Secours is part of Bon Secours Mercy Health
(http://BSMHealth.org) and is a not-for-profit Catholic health
system sponsored by Bon Secours Ministries and founded by the
Sisters of Bon Secours. With operations in Maryland, Virginia,
South Carolina, Kentucky, Florida and New York, Bon Secours owns,
manages, or joint ventures 20 hospitals and 27 post-acute care
facilities or agencies including skilled nursing facilities, home
care and hospice services, and assisted living facilities.
Consistent with its commitment to alleviate human suffering, Bon
Secours has developed more than 800 affordable housing units for
low income families.
Bon Secours has more than 24,000 employees and has been recognized
as a Gallup Great Workplace for six consecutive years. The Mission
of Bon Secours is to bring compassion to health care and to be Good
Help to Those in Need, especially those who are poor and dying. For
more information, visit www.BonSecours.com .
Keywords: Bon Secours Mercy Health, Richmond , Patient Services Representative , Sales , Mechanicsville, Virginia
Click
here to apply!
|