Risk & Claims Analyst

Company: Prospect Blue
Location: Richmond
Posted on: April 1, 2026

Job Description:

Job Description Position Overview ProspectBlue is seeking a Risk & Claims Analyst for their client in the logistics and transportation industry. This individual will play a key role in investigating cargo and equipment incidents, managing claims, and supporting overall risk mitigation efforts across the organization. This position is highly cross-functional and requires strong analytical skills, attention to detail, and the ability to communicate effectively with both internal teams and external partners. Key Responsibilities • Investigate cargo-related incidents by reviewing shipment details including commodity, packaging, weight, hazardous classification, and container history • Analyze documentation, photos, and operational records to determine root cause and responsible parties • Manage cargo claims from initial review through resolution, including validation, coordination with stakeholders, and invoicing • Coordinate third-party surveys and ensure findings are incorporated into claims evaluations • Partner with internal teams across operations, customer service, equipment, and finance to resolve issues and improve processes • Communicate professionally with customers, vendors, and external partners regarding claims and investigation outcomes • Ensure compliance documentation is accurate and up to date, including insurance, DOT/SCAC registrations, and interchange agreements • Identify trends in incidents and provide insights to support operational improvements and risk mitigation Qualifications • Bachelor’s degree or equivalent work experience • Experience in logistics, transportation, cargo claims, or risk management preferred • Exposure to ocean freight, NVOCC/liner operations, or supply chain environments is a plus • Strong analytical and problem-solving skills with high attention to detail • Ability to manage multiple priorities in a fast-paced environment • Proficiency in Microsoft Office and ability to learn internal systems • Strong written and verbal communication skills • Ability to work both independently and collaboratively • Must be authorized to work in the U.S. and eligible to obtain a TWIC card Additional Information • Standard business hours (8:00 AM – 5:00 PM) • Professional office environment with limited travel as needed

Keywords: Prospect Blue, Richmond , Risk & Claims Analyst, Logistics, Transportation & Drivers , Richmond, Virginia